How to Pick the Right MSP for Your Business
Here at PCS Technology, we like to think we do Pretty Cool Stuff, but another common acronym for what we are is MSP or Managed Service Provider. Choosing the ideal Managed Service Provider for your business can be daunting, especially if you're unfamiliar with IT services and cybersecurity.
By reading this article, hopefully, you'll get helpful insight into what to look for when choosing an MSP so that it's easier to find one tailored specifically to fit the needs of your company.
What is a managed service provider (MSP)?
Managed Service Providers (MSPs) provide a comprehensive array of managed information technology services for their clients. These may include cybersecurity, cloud computing, data protection, and recovery, or other options such as network management.
Companies can leverage Managed Service Providers (MSPs) to outsource their IT needs and free up precious time and resources. Not only that, MSPs also use cutting-edge threat detection technologies to secure companies from malicious cyberattacks.
MSPs are also an invaluable asset for any small business with limited budgets that can't hire a full-time IT staff. Through MSPs, these companies get access to the same advanced level of IT services as larger corporations without paying up front costs.
What services do MSPs offer?
Managed service providers have a vast array of services to offer their clients, such as:
1. IT services
By leveraging the services of Managed Service Providers (MSPs), businesses can be offered a comprehensive suite of IT solutions to manage, maintain and optimize their servers, networks, and applications. MSPs can also offer cybersecurity protection for an organization as well as crucial data backup & recovery capabilities that guarantee business continuity in case of any contingencies or threats.
2. Project management
MSPs can be a valuable asset for businesses that need assistance planning and executing complex projects such as data center migrations or cloud deployments. Moreover, MSPs can help these projects stay on track in terms of both timeline and budget while also ensuring the necessary cybersecurity measures have been implemented properly.
3. Help desk support
For companies that require continual help, MSPs may provide comprehensive 24/7/365 assistance with phone, email, and chat support in addition to online ticketing systems. On-site support might also be accessible for those who need it.
4. Business continuity and disaster recovery
MSPs can be invaluable when it comes to crafting disaster recovery plans and safeguarding your data. In the event of an unforeseen crisis, they can help you get back on your feet in a flash and being prepared is vital for any business.
What are the advantages of using an MSP for IT services and cybersecurity?
Utilizing an MSP for IT services and cybersecurity offers numerous advantages. Not only could businesses save money, time, and resources by employing the help of MSPs, but they can also strengthen their security posture while safeguarding critical data. Furthermore, if disaster strikes or a crisis arises, these experts are there to ensure operations keep running smoothly with minimal downtime.
Companies now require proactive IT services and cybersecurity measures to stay ahead of the game. By partnering with a Managed Service Provider, businesses can rest easy knowing that their tech needs are taken care of and all the associated benefits that come along for the ride!
Picking the correct MSP for your company
With countless MSPs out there, selecting the perfect one for your business can be a difficult task, especially if you don't know much about IT services. Here are some things to take into account while making this all-important decision:
1. What’s their track record?
Prior to engaging with an MSP, it is essential that you thoroughly research its history. Request references and review online feedback as this will provide valuable insight into what current customers think of the company. Typically those who have a positive track record are more likely to deliver top-notch services, but you should still look into multiple factors for this decision.
2. What services does the provider offer?
When seeking an MSP partner, it's necessary to find a provider who offers the services your business requires. Is cybersecurity and disaster recovery on their list? How about cloud migration or other potential services? It's equally important that they have expertise in your industry so you can trust them to deliver quality results quickly and efficiently.
3. What’s the quality of their customer service?
When it comes to Managed Service Providers (MSP), having exceptional customer service is essential. After all, you will need help from time to time and you want assurance that the provider can respond efficiently when needed.
4. What’s their price?
When selecting an MSP, budgeting is imperative. Obtain quotes from various providers and compare the prices to determine the best fit for you. Nevertheless, don't just go with the least expensive one; ensure that your picked provider can deliver the type of service you need as well!
5. What size is the MSP?
It’s important to find an MSP that is the perfect size for your business. While a large MSP might be too much for your small company, conversely, a tiny firm may not have adequate resources to meet all of your requirements. Research various sized Managed Service Providers until you identify one that caters perfectly to the needs of your enterprise.
These are just a few of the factors you should consider when choosing an MSP. Take your time and research your options to find the best provider for your business.
When you are evaluating managed service providers, it is key to consider a variety of aspects. Different MSPs vary greatly in quality and services offered; some may prove to be a more suitable partner for your business technology requirements than others. If you have any questions about your IT needs, please contact us.
PCS is a world-class leader in protecting data & identity for businesses and non-profits. We provide a critical service to businesses and non-profits by managing cybersecurity risks, including ransomware, crypto walkers, phishing emails, and other evolving cyber crimes. See how IT services can benefit your company.