PCS Technology Client: Van Der Hout LLP
PCS Technology is excited to announce our recent collaboration with Van Der Hout LLP, a leading law firm in San Francisco.
"We are thrilled to embark on this collaboration with Van Der Hout LLP, a partnership that highlights the unique value and comprehensive expertise that PCS Technology brings to the table. We look forward to continue supporting their growth and success in the years to come, reinforcing our commitment to delivering unparalleled service and innovation to all our clients."
-Dan Hernandez, CEO of PCS Technology.
About Van Der Hout LLP
Van Der Hout LLP has specialized in the practice of immigration and nationality law since the firm was founded by Marc Van Der Hout in 1980.
Recognizing that each case is unique and fact specific, their attorneys treat each client and matter as deserving of individualized attention without cutting corners. This attention to detail in the analysis and the preparation of each case, combined with the breadth of experience and expertise of their attorneys, sets them apart from nearly every other immigration law firm in the country. Van Der Hout LLP has successfully litigated an enormous number of precedent-setting cases.
After being recommended by an attorney in their Pro Advisors networking group, Van Der Hout LLP decided to enlist the help of PCS Technology to overcome some significant technology challenges they were facing. Read on to discover how we provided solutions that not only addressed their immediate needs but also set them up for long-term success.
Prior IT Environment
Before partnering with PCS Technology, Van Der Hout LLP relied on a single in-house IT person to manage all their technology needs. They were highly skilled, and their departure was going to be a significant blow to the company's future security infrastructure.
Connecting with Van Der Hout LLP
When the employee gave their two-week notice, Van Der Hout LLP was concerned about not having an in-office IT staff. This caused the firm to find itself facing a pressing technology challenge. The impending departure of their IT staff member raised concerns about the future of their tech support and infrastructure. Recognizing the benefits of partnering with a Managed Service Provider (MSP) like PCS Technology, they reached out to us for assistance.
PCS Technology's Solutions
Understanding the urgency of Van Der Hout LLP's situation, our team sprang into action to ensure a seamless transition. We helped them move their entire office, onboarded fully managed services, and installed a comprehensive cybersecurity stack for their 35 users. Our team also became fluent in their systems, replaced ten aging computers, and upgraded their phone system to Vonage.
In addition, we replaced their outdated firewall and moved their servers to the cloud, allowing Van Der Hout LLP to go serverless and eliminate the need for aging file servers.
Results
The partnership with PCS Technology has yielded impressive results for Van Der Hout LLP. Our team not only addressed their immediate concerns but also implemented long-term solutions, creating a more efficient, secure, and modern IT infrastructure. The firm now benefits from modern Zoom rooms, improved ease of use, and ongoing support from our help desk and dispatch tech services.
Furthermore, Van Der Hout LLP now enjoys monthly reviews and dedicated project managers for any IT projects, ensuring they always have access to a team of professionals. Our MSP services provide more depth and knowledge than most of our competitors in San Francisco. In contrast to relying on a single in-house IT person, Van Der Hout LLP now has the assurance of a team at the ready, even if someone gets sick.
“When we lost our in-house IT Manager, we were concerned about switching to an outsourced provider, but PCS has provided more value to our firm than a dedicated staff member ever could.”
–Marc Van Der Hout, Founding Partner
Final Thoughts
PCS Technology is proud to have partnered with Van Der Hout LLP and provided them with top-tier IT solutions that have revolutionized their tech environment. Our team of professionals is dedicated to ensuring our clients enjoy the best possible IT support, and we look forward to continuing our successful collaboration with Van Der Hout LLP for years to come.
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